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NCB has been successfully providing outsourcing services to major financial institutions since our inception. Our goal is to provide you with increased collections while reducing your losses and improving your bottom line. Achieving superior results and protecting your reputation are NCB’s highest priorities. We accomplish this by using a fully automated, state of the art collection system, the latest technology advancements, apply the highest in security standards and employ a well-trained, highly effective staff.

PRODUCTS SERVICES
NCB has continually served leading financial institutions since our inception. Our expertise covers the entire scope of collection services including:

  • Bank Card
  • Retail Card
  • Consumer Lending
  • Installment Loans
  • Auto Deficiency
  • Commercial
  • Direct Mail
  • Mortgage Servicing


COLLECTION PROGRAMS
Utilizing and leveraging NCB’s experience and collection “know-how” provides our business partners with several benefits.

PRE CHARGE OFF
FIRST-PARTY COLLETIONS

PRE CHARGE OFF
THIRD-PARTY COLLETIONS

PRE CHARGE OFF
RECOVERY COLLETIONS
  • Capacity play for some issuers
  • Supplement or challenge in-house collections efforts
  • Brand centric and customer service oriented
  • Effectiveness play – champion/challenger strategies
  • Reduce roll forward rates
  • Lower delinquencies and
    loss reserves
  • Mitigate credit losses
  • Service oriented
  • Financial play – maximize cash flows
  • Drive agency network performance
  • Outperform sale price/strategy
  • Service oriented

TRADITIONAL RECOVERY PROGRAMS

  • Collection Specialists that are experienced in post charge off collection programs
  • Our time-proven collection methodology consistently drives performance
  • NCB maximizes recoveries after charge off and accelerates cash flow
  • A concentrated customer and brand centric approach that strengthens customer loyalty

PRE CHARGE OFF PROGRAMS (CURE, ROLL RATE, CHARGE OFF SAVE)

  • Specialized collection group that focuses on the rehabilitation of delinquent consumers
  • Programs that are designed to assist in-house dunning efforts in the collection of delinquent
    accounts prior to charge off
  • Acceleration of cash flow and reduction in Loss Reserves
  • A staff specifically trained at reducing the percentage of accounts that roll from each delinquency stage
  • Increasing your liquidation and cure rates while reducing expense per dollar collected
  • A reduction in your charge off percentage
For further information on NCB and their services call
1-800-828-1110 or visit www.ncbi.com
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