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Global Debt Registry and NCB Management Services, Inc. Announce Agreement - NCB to use GDR Chain of Title and Consumer Access Portal
November 11, 2013
Wilmington, Delaware – NCB Management Services (NCB), a
privately held national debt buyer and collection agency, and Global Debt
RegistrySM (GDRSM), the independent debt titling registry, announced they
have signed an agreement to use GDR’s ownership tracking system and enhanced
consumer access for NCB accounts. The agreement reflects an increasing interest
among banks, debt buyers, collection agencies and legal collection firms to
dramatically improve proof of ownership validation and chain of title tracking.
NCB will use GDR’s registering and debt titling services for accounts they purchase
from original creditors and from other debt owners. GDR creates unique identifiers
for all registered accounts and tracks documentation and information about debts
in a highly secure, cost effective centralized repository. GDR’s PCI-DSS compliant,
patent pending processes ensure that debt owners have full transparency regarding
the chain of title of debts. Consumers will be able to securely access the Registry
to independently validate claims of ownership by the debt owner once rolled out.
“NCB wants to ensure consumers can conveniently access information about their
accounts to validate ownership of a debt. We believe enhanced access to information
improves the consumer experience and helps both parties resolve a past due debt,”
said Marcelo Aita, President and Chief Executive Officer of NCB. “In light of the
recent regulatory focus by the CFPB, OCC and FTC surrounding debt collection
practices, we believe GDR’s chain of title tracking system addresses many of the
core issues that regulators want to see fixed. NCB’s adoption of GDR reflects our
commitment to proactively address these issues.”
“Before a consumer engages in a discussion about repayment of a debt, GDR’s chain
of title tracking system allows consumers to independently validate the
account-level information,” said Mark Parsells, Chairman and Chief Executive
Officer of Global Debt Registry. “NCB has broad relationships with the leading
banks in the United States and is regarded as an innovator and leader in consumer
focused collection. Their adoption of GDR’s chain of title, documentation and
consumer access services is another in a series of steps taken by Marcelo and
his team to enable a best in class customer experience for the debt collection
industry.”
NCB Management Services, Inc. is a national debt buyer and collection agency
successfully managing consumer debt portfolios since 1994. NCB has developed
into one of the top performing companies in the collections and recovery space
by relying on a customer centric approach to collections. NCB is trusted by
some of the nation’s most recognized financial services organizations to protect
their brand and mitigate headline risk through sound operational controls.
Global Debt Registry, founded in 2005, is the independent ownership-tracking
registry for the ARM industry. GDR’s patent pending account–level chain-of-title,
validation documentation and consumer access services enhance the value of debt,
improve regulatory compliance and help consumers verify debt collectors. GDR tracks
consumer debt including credit card, student, medical, auto and personal loans.
GDR is an independent organization led by senior executives from the banking
industry with deep experience in compliance and data privacy. GDR is owned by
a US based, $5 Billion private equity firm.