Stay updated with important account notifications by subscribing to our email and text messaging service. Receive periodic
messages related to your account activity, including payment options, payment reminders, past due reminders, and payment
confirmations
By completing the form provided below you are authorizing NCB to send you future written correspondence regarding your account(s) via email
and/or text message. Please be advised that some circumstances may prevent NCB from responding to your inquiry
by email and/or text message. Your authorization does not obligate NCB to communicate by email and/or text
messaging or to cease non-electronic communication. If you do not receive a response from our office within
3 business days, please call our toll-free number at (800) 828-1110 to speak with a representative.
Please note that we are not authorized to accept email addresses furnished or owned by your employer.
Please make sure to indicate your personal email address in the form provided below.
Any and all account specific requests including, but not limited to document requests, cease communication requests
or disputes should be made submitted to our team at:
Message and data rates may apply to messages sent via email or text message.
Carriers are not liable for delayed or undelivered messages.
By entering information into this web form, you acknowledge and agree to the Terms and Conditions above.
This communication is from a debt collector. This is an attempt to collect a debt. Any information obtained may be used for that purpose.
By sending this email and/or text messaging request to NCB, you acknowledge:
You are the owner of the account
The email address provided is your own and is not furnished or owned by your employer
By submitting the form, you authorize us to contact you by way of email or text message or both for the account you indicate in the form
You consent to receive an email response, or a text message response to your inquiry and acknowledge that NCB is not required to respond by mail
Additionally, by sending this request and authorizing communication by email, you understand NCB cannot guarantee the security or privacy of confidential information when communicating by email.
You may revoke your consent at any time by calling us at (800) 828-1110, emailing
us at optout@ncbi.com or writing us at the address provided
above. You can also opt out by texting “STOP” in response to a text message from NCB.
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